Product return terms
After receiving your package, if one or more products do not suit you, you have a withdrawal period of 14 days.
The return concerns products delivered in good condition. The products must be in their original packaging and not have been used. The delivery costs for the return are your responsibility.
The stages concerning the return of the product (s) are:
Send an email to email@example.com specifying your order number and the reference (s) concerned. We will send you a return slip.
Pack the product (s) in the original packaging, wedge the (s) to avoid breakage and make sure to include your order number.
Paste the return label and send the package to the following address:
4 avenue Don Camillo
13620 Carry Le Rouet
After receiving your package, a confirmation email will be sent to you and the amount of the product refunded by sending a check to your delivery address.
If you would like more information, please do not hesitate to contact our customer service.
In the case of a defective product delivered (perfume, breakage, texture …) or an allergy problem linked to its use, we invite you to contact us on the customer service email firstname.lastname@example.org. In the event of a product defect, please attach photos highlighting it.